Posted By: H2OBUG
Done with Lee Dies - 07/05/2011 8:20 PM
Bought a new set of LEE 45 ACP dies -----I was using them for the first time and needed to adjust the decap pin--so I went to loosen it and it was so tight I almost could not get it loose --when it did finally come loose it galled the threads.. So I sent a email to the Info address—no response—Call them today---OH yes sir we will replace it at no charge—however the postage to get it there is almost as much as the die---
I have purchased 2 handles for my Lee hand primer because it is just easier to spend $2 and buy a new one rather than send the old one back
I have had dealings with RCBS also and it is pretty much always the same answer when something like this happens—What is your address?? –a new one is on the way
As much as I like the LEE stuff the customer service stinks—
It all boils down to customer service—if you are easy to work with and have good customer service—most people will always come back and may even pay a little more for your product.
Just a note: probably have 25 sets of LEE dies and 10 or so RCBS—think it will be all RCBS from here on out.
If anyone knows the folks a LEE please give them my feedback
I have purchased 2 handles for my Lee hand primer because it is just easier to spend $2 and buy a new one rather than send the old one back
I have had dealings with RCBS also and it is pretty much always the same answer when something like this happens—What is your address?? –a new one is on the way
As much as I like the LEE stuff the customer service stinks—
It all boils down to customer service—if you are easy to work with and have good customer service—most people will always come back and may even pay a little more for your product.
Just a note: probably have 25 sets of LEE dies and 10 or so RCBS—think it will be all RCBS from here on out.
If anyone knows the folks a LEE please give them my feedback