Well the issue was it was a consignment gun. The shop didn't own it. They just sold it. They didn't want to be responsible for any further issues. It also was showing some problems with the pins wanting to work out of the frame after a few shots. There where many issues with the gun that where starting to show quite quickly.

I have been doing business with this shop for 19 years. They are top notch and have no reason to mess around with a sub par gun.

I m actually looking at getting a new encore right at the moment

or a Ruger Redhawk